Helm Partners News
Derek Oberholtzer to Lead Helm’s Contact Center Advisory Practice
Helm is excited to announce our next major investment in our clients. We are evolving and expanding our contact center advisory practice through the addition of a best in industry team. Leading our practice is Derek Oberholtzer, SVP, Contact Center and Advisory and with him, comes a deep bench of contact center and development talent.
Shields Up: Helm Partners can Identify and Address Cybersecurity Risks and Vulnerabilities
As cybersecurity becomes more complex and new threats emerge daily, building your shield is more urgent than ever before. Unfortunately, few businesses know exactly what more they can do as they work to strengthen a cybersecurity program for which they may possess limited knowledge and resources.
Helm Partners Acquires Convergent Technologies, Inc. (CTI)
Helm has entered into a definitive agreement to acquire Convergent Technologies, Inc (CTI).
Helm Partners has entered into a definitive agreement to acquire Cory Communications
Committed to growth, Helm Partners has entered into a definitive agreement to acquire Cory Communications. Helm has had a long-standing and productive relationship with Jack Zoblin, Cory’s owner. Cory will strengthen and broaden Helm’s core technology and communications Advisory Services platform, enabling us to better serve as our clients’ roadmap for purposeful change.
Helm Partners is Evolving
Helm Partners is evolving, and we are so excited to share with you some recent updates and what they mean for us, but more importantly, what they mean for you, our customers.
Case Study: Health Care Industry, Revenue Cycle Management
Learn how Helm Partners helped a managed health care company that focuses on special populations and provides complete pharmacy benefits perform a full inventory assessment of all telecom costs and services. We also completed a marketplace evaluation targeting lit building and local exchange carrier providers, developed a solution construct based on the sites a carrier could service and the relative cost of their circuits, and negotiated contracts and terms.
Telecom Trends for 2021
It doesn’t take an expert business analyst to see that telecommunications has changed significantly in 2020. The coronavirus pandemic caused a seismic shift in how businesses communicate and collaborate, and new telecom trends have emerged to accommodate updated requirements.
How SASE Enhances User Security Online
Secure Access Service Edge (SASE) is the newest security trend to hit the world of cybersecurity for business. Gartner, a leading research and advisory company, coined the term in 2019.
Read on to learn more about SASE (pronounced ‘sassy’) and how it can keep users safe on the web!
Helm Partners Cybersecurity Campaign Wrap-Up
Helm Partners took you on a journey. We shared information about the importance of understanding vulnerabilities and implementing strong cybersecurity protocols. We explored how cybersecurity can fit into your day-to-day operations and shared many actionable tips.
Why Managed Security Services are Right for Your Business
Today’s businesses utilize as many as 50 security tools and services. The overload of information coming through the IT team can be a huge burden. It’s difficult to weed through all that information to pinpoint potential issues.
Weighing the Benefits of SD-WAN for Your Business
Helm Partners works with a variety of businesses to provide secure, agile network strategies and solutions. Technologies such as SD-WAN (Software-defined networking) will increase the security, speed, viability, and redundancy of your wide-area network infrastructure. This technology will also help to speed and secure your transition to cloud-based services.
Gone Phishing
Phishing is a method criminals use to lure you into providing information about yourself or your company. It can be used to help steal money or valuable company information. Criminals use targeted emails that look like they came from your bank or even the CEO of your company—it’s very easy to be fooled. Once you click on the links in these emails, bad things can happen, including your company password being compromised without your knowledge.
Passwords, Passwords… What Was That Password Again?
All too often we find ourselves struggling to remember the passwords we use: to access our bank account, our corporate email, our kids’ school lunch account… the list goes on and on. What’s a busy professional to do?
Enter to Win During Helm’s Cybersecurity Education Series
Learn how Helm’s cybersecurity services help streamline your business with security top of mind and get entered in a drawing for a Yeti Cooler.
The Benefits of SASE with Paul Weiss, Chief Knowledge Officer
What are the benefits of SASE and how can it help your business? Helm’s Chief Knowledge Officer, Paul Weiss walks us through several in this informative video.
The Benefits of SDWAN with Paul Weiss, Chief Knowledge Officer
What are the benefits of SD-WAN? Helm’s Chief Knowledge Officer, Paul Weiss walks us through several in this informative video.
4 Phases of Deploying a Successful Strategic Sourcing Engagement With Helm’s Proven Process
Discover how Helm Partners can help your company overcome the challenges of sourcing a telecommunications supplier in just 4 phases.
An Overview of Helm Partners with Paul Weiss, Chief Knowledge Officer
There is a ton of disruption and a great amount of change going on today. This creates opportunity, but it also presents risk. How do you make sure you are choosing the right solutions or service providers? Helm can help.
Microsoft Teams – Is Your Business Limiting Itself?
If you are using Microsoft Teams, or planning on it, chances are you will not tap into its full power. A majority of businesses that use Teams limit it to messaging and meetings. Learn how Helm can help.
Cybersecurity Assessments – Now’s the Time to Get One!
Now is a great time to have an expert team perform a deep-dive, business-focused Cybersecurity Assessment. The outcome of this third-party assessment will help you understand what your company is doing right and possible areas for improvement.
Tight Times Require a Fresh Look at Existing Contracts
As businesses are challenged to change how they operate and communicate during the COVID-19 crisis, one thing this crisis has taught us is that business will continue to evolve. To stay relevant and competitive, technology must be at the forefront of the changing business model as it supports all aspects of operations. With a focus on technology and adaptation, business leaders are being asked to review and evaluate existing expenses and secure new capabilities with a careful eye on cost.
Staying Safe When Communicating with Video: Actionable Tips
With social distancing and quarantine measures implemented around the world, businesses like ours and yours have started using communication tools like Zoom, Skype, Teams, WebEx, GoToMeeting, and others more frequently.
Cybersecurity and Working From Home: Actionable Tips
Unfortunately, there are opportunists already using the coronavirus, both as subject matter and the explosion in the at-home workforce it has caused, to perpetrate scams. Here are a few simple and actionable items that can help you stay safe.
Helm Partners Awarded Coveted “Secure SD-WAN Specialization” Designation from Fortinet
Helm Partners, a leading technology and telecommunications advisory services firm, and Fortinet, a global leader in broad, integrated, and automated cybersecurity solutions, announced that Helm has been awarded the “Secure SD-WAN Specialization” Designation. As an experienced MSSP (Managed Services Security Provider), Helm builds and protects secure high-performance networks to connect their client’s to the critical applications that drive their business, overcoming the limitations and vulnerabilities of traditional WAN infrastructures.
We Are Ready. Are You?
Due to the worldwide spread of the coronavirus we are getting a lot of questions from our clients about transitioning to a remote work environment which may become a necessity for many businesses very shortly. We want to assure you that we are prepared to have all of our employees work remotely so we can continue to provide the level of service our customers have come to expect.
Press Release: Helm Appoints Mike Meltz as CISO/Senior Director, Security and Infrastructure
Helm Partners, a leading technology and telecommunications advisory services firm, announced Mike Meltz as CISO/Senior Director, Security and Infrastructure.
With Meltz, Helm is poised to continue to exceed expectations in delivering insights and high-impact outcomes to their clients. With technology being such a dynamic and ever-changing space, there is great opportunity and risk in the marketplace for businesses looking to secure, improve and grow. Meltz’s strategic experience fits perfectly within the Helm Partners engagement model and core expertise to meet the demands businesses face now and moving forward.
Press Release: Helm Partners announces strategic partnership with Netizen
Helm Partners, a leading technology and telecommunications advisory services firm, announced a strategic partnership with Netizen, a global cybersecurity organization.
Due to the changing landscape of technology and security, this collaboration is exciting for both companies and their respective clients who will benefit from the best insights and execution in telecommunications and cybersecurity strategies.
Is Your Phone System Helping Your Business?
A phone system is vital to a company, it is something that most people don’t think about or take for granted – until it doesn’t work anymore.
However, as a business owner, you know that it’s essential to be ahead of the curve. By thinking ahead about all of the ways your people communicate and collaborate, and how that impacts business process and success, you can ensure that your company avoids expensive downtime and inefficiency.
Risk Management in Connected Devices
Everyone these days is surrounded by a plethora of smart devices collectively referred to as the Internet of Things (IoT). These “things” are devices that can connect to other devices and the internet as well.
Main challenges when deploying a unified communications plan
Effective communication and collaboration; that’s the goal and the key for contemporary organizations to succeed. When properly implemented, a unified communications plan allows employees, stakeholders, and clients to communicate and collaborate on projects effectively to improve productivity.
Press Release: Helm Partners announces strategic partnership with Windows Management Experts, Inc.
Helm Partners, a leading technology and telecommunications advisory services firm, announced that it has partnered with Windows Management Experts to offer management and automation solutions that provide enhanced administration capabilities to Active Directory, Exchange and Office 365 environments as well as PMO solutions.
Cybersecurity for Remote Workers
Over the past several years, the concept of the remote worker has evolved from the work-from-home-on-Friday staffer or the home-based business entrepreneur to become a significant part of the workforce across almost all business categories. Remote workers are in the majority: It’s estimated that by 2020, 60 percent of employees will be considered “mobile.”
How Adopting SASE Technologies Helps Businesses
Secure Access Service Edge (SASE)—pronounced sassy—is a recent development that incorporates the power of SD-WAN with a more comprehensive network security model. In short, agile and modern businesses should consider the impact that this technology can have on its ability to operate with partners and customers more securely.