Against Phishing Attacks, YOU (and your users) are the firewall!

Against Phishing Attacks, YOU (and your users) are the firewall!

As phishing attacks become more sophisticated, we need to ensure our internal teams are part of the solution…  and not adding to the problem.

We must be diligent and suspicious of attempts by criminals to steal our information or destroy our company’s reputation. Phishing is a method criminals use to lure you into providing information about yourself or your company.

Phising attacks are one of the preferred means to steal money or valuable information from companies. Criminals use targeted emails that look legit, even copying the bank forms or even your CEO’s writing style —so it’s very easy to be fooled.

Once you click on the links in these emails, nightmares starts for everybody. They steal sensitive information for dark purposes, and they usually start by compromising corporate passwords.

It’s important to look for clues like misspellings and bad grammar. Also, ask yourself, would the CEO really be asking me to transfer money to an offshore bank account?

Email Phishing Testing

One of the best ways to gauge how well your organization readyness to expel phishing attacks, is testing your users!

There are many great cybersecurity testing and training companies in the market that will help you (or actually manage the process) of sending very detailed and “real” looking emails to test your users’ ability to spot an attempt to steal information.

These services will typically set up a test on a quarterly basis, utilizing customized email templates that reflect your business and even come from current vendors or partners.

Training before and after is the key

This is the keypoint for your users to spot attempts. Everyone needs trainning to become part of the overall process to expel phishing attacks.

It’s important to communicate from the top about the importance of the training, the testing, and ultimately the reporting of suspected attempts.

Once you have communicated that this training will be rolling out to the organization, it’s time to run a baseline test.

Do this BEFORE starting any of the training to measure the user’s ability to recognize the fake emails.

Continuous testing and follow-up

It’s important to continue to add new and fun training options for your team, as well as regular retesting and auto enrollment if the user clicks on a test email. Meet with your security team and security partner regularly to look for ways to improve your overall cybersecurity program

Enhanced email security/scanning and sandboxing

Even with testing and training, it has become much more difficult for even IT pros to spot the newest phishing attempts. Many technology companies have developed additional screening methods to stop the emails before they get to the user’s inbox.

These services work with all the major email providers such as Microsoft M365, Google GSuite, etc. They provide an additional scan and open any attachments in a protected space. Like this, you can look for signs the email may be attempting to steal your information.

Summary – What Phishing Attacks mean for You

As criminals get more daring and sophisticated, so do the cybersecurity companies protecting our crown jewels.

New tools and techniques are coming to market. They will help organizations to be better prepared to take on the attackers. But to be successful, everyone needs to remain diligent.

It’s important to make security awareness training and phishing testing part of your overall cyber program and make sure you have executive sponsorship leading the way.

We can help

Helm Partners now offers several services to help enhance your security program. We start with a business-focused cybersecurity assessment, which will highlight gaps in your program and opportunities for enhancements.

We have a full suite of managed services to help protect your environment (including email) and test and train your users.

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